Rock Band Recall Notice Being Sent to Retailers ? *Update*
Defective Returns and Recall Program
Objective
Our Objective is to provide the best possible consumer experience should any peripheral fail to perform as expectedProcess
The Rock Band Speacial edition Contains three seperate notices (on the box, in the box, inside software instructions) to contact Electronic Arts, Inc. via the following Url Http://support.ea.com/rockbandIf a consumer brings the defective product to retail, we suggest retailers recommed the consumer contact EA directly via the URL above. IF the consumer is not able to access the URL, They can call (650)628-1001 to receive the same support.
Recall
We suggest that all retailers who have already obtained their product to send the product either to the vendor it was receved from or Contact EA support to resolve the issue.Sorry for any inconveince this may cause and here at EA we are trying to resolve this as soon as possible.
This is an excerpt from the alleged email being sent around to retailers regarding Rock Band. It doesn’t cite any specifics but it does clearly state there seems to be some sort of issue with the Rock Band hardware. This would be catastrophic if true and would make total sense for the reason Canada had its shipments of the game delayed until December. I have contacted EA regarding this issue and am waiting for official comment.
Update November 18th: I have received official word from an EA representative stating this is false. Putting this to bed. Carry on with your rock on, tomorrow.
11 Comments, Comment or Ping
azz0r
Spelling mistakes + poor grammar = fake
Nov 17th, 2007
Reece Heywood
It’s not fake.
Nov 18th, 2007
milton hershberger
ive had rock band for just two days and my bass petal and wammy bar broke with in 15 min of each other although we played it for 48 hours straight i do not think that this should have happened what do i do to replace it and how do I go about this?
Nov 21st, 2007
Pwned
Pwned.
Nov 24th, 2007
Corey
i had to replace my game twice now in 4 days…. im REALLY upset
Nov 25th, 2007
not able to play game
my game will no work in my xbox but my 19 other games work just fine the only ea game i ever had a problem with i gyess the just put out bad games know i need to get it replaced
Dec 9th, 2007
HONDACHIK83
I HAVE HAD MY ROCK BAND FOR 2 MONTHS AND HAVE PLAYED IT CONSTANTLY. I HAD TO REPLACE MY SET ONCE. THE GUITAR STOPPED WORKING AND THE BASS PEDAL ON THE DRUM SET BROKE IN HALF AND THE RED SYMBOL STOPPED WORKING COMPLETELY. I HOPE I DONT HAVE ANY OTHER PROBLEMS.
Jan 24th, 2008
Josh
I’ve had mine for 2 months and my guitar broke. the strummer won’t work when strumming down. it will only work when strumming up. lame, this is why US copmanies shouldn’t oursource thier MFG to 3rd world nations, mass produced piece of shite that I would pay extra for a well made product. even though 170.00 is not cheap regardless.
Feb 27th, 2008
Mike
Had mine for about 4 months and have had some of the drunkest roughest people play with them and not a spot of trouble yet. sorry to hear that guys. i am going to knock on some wood now
Jul 1st, 2008
Robert Johnston
Apparently, Rock Band IS being re-called by Wal-Mart in Canada. Something to do with there being no French description on the front of the box, apparently.
Jul 3rd, 2008
Spence
I’ve had rockband for about a month for my wii… And I found out there was a recall. But my rockband works completely fine… Other than some days when my whammy bar works crappy… What’s actually wrong with it… Is it something major like the drums… Or is it something stupid like a spelling error?
Jul 25th, 2008
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